I didn’t receive my SIM card. What happened?

I didn’t receive my SIM card. What happened?

Sorry to hear about this! The delivery of your SIM card apparently failed. If it is the first time that it failed, you can reschedule the delivery from the app or website. Otherwise, just reach out to our amazing customer care, we will make sure we get to the bottom of this and get your SIM card as quickly as possible!

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